Below you will find an overview of where we collect and process your personal data and your rights under the GDPR.
Names and contact details of the controller
Different companies of the Messe Frankfurt Group are responsible for the various pages, contents, applications or your enquiries. These can be:
- Messe Frankfurt GmbH
- Messe Frankfurt Exhibition GmbH
- Messe Frankfurt Venue GmbH
- Messe Frankfurt Medien und Service GmbH
- all hereinafter referred to as Messe Frankfurt and can be reached at -
60327 Frankfurt am Main
Telephone: +49 69 75 75 0
Email address: firstname.lastname@example.org
You can reach our data protection officer at:
Messe Frankfurt GmbH
Data Protection Officer
60327 Frankfurt am Main
Phone: +49 69 75 75 53 35
Email address: email@example.com
Purposes for which personal data are processed and their legal basis
Cookies & Co.
The data is stored in the European Union. The data is deleted as soon as it is no longer required for the proof of the information provided and consent to the cookies and there are no legal storage obligations to the contrary.
You can access the Consent Management Platform via the following link. Here you can find out about the purpose, duration and recipient of the cookie data and, if you wish, also revoke your consent at any time.
When you visit our websites, Messe Frankfurt stores the IP address, the time of access, the URL requested and the browser used. Messe Frankfurt uses this data to detect errors in the execution of the pages and to ensure the IT security of websites and applications as well as their availability. The data is deleted after 90 days. The legal basis for this is point (f) of Article 6 (1) GDPR.
Some of the social media icons merely contain links to Messe Frankfurt's appearances on these platforms, without any data being transmitted by their activation. If we would like to show you content from social media (e.g. Twitter, Facebook) and data could be collected from the social media platforms as a result, we will ask you for your consent in advance (point (a) of Article 6 (1) GDPR). For this purpose, we use the above-mentioned Usercentrics Consent Management Platform, via which you can find out about the cookies and, if you wish, also revoke your consent at any time.
The information you provide in the contact form, including your contact details, will only be used by Messe Frankfurt to respond to your enquiry. The legal basis for this is point (a) of Article 6 (1) GDPR. Your data will only be passed on to third parties if this is necessary to answer your question.
If you would like to subscribe to a newsletter on our website, we ask you to provide us with your email address as well as your title and name so that we can politely address you personally. The legal basis for this is point (b) of Article 6 (1) GDPR. By registering, you agree that Messe Frankfurt may analyse the email opening and clicking behaviour and create a usage profile. To ensure that the owner of the email address actually wishes to receive the newsletter, a double opt-in procedure is implemented. You have the right to unsubscribe from the newsletter at any time with effect for the future. To do so, simply use the unsubscribe link in the newsletter.
To subscribe to our apprenticeship newsletter, please provide your name, email address, professional interest and how you became aware of us. The legal basis for this is point (b) of Article 6 (1) GDPR. To ensure that the owner of the email address actually wishes to receive the newsletter, a double opt-in procedure is implemented. You have the right to unsubscribe from the newsletter at any time with effect for the future. To do so, simply use the unsubscribe link in the newsletter.
The Messe Frankfurt Group offers a wide range of digital services. Access to these is via a personal account using the authentication portal Messe Login, as a single sign-on system. To open an account, you need to enter your title, name, e-mail address and country. Depending on the services used, further details may be required. If the use of the Messe Login involves the transfer of data to foreign companies of the Messe Frankfurt Group, we will inform you of this in advance. The legal basis is point (b) of Article 6 (1) GDPR. You can delete your Messe Login at any time, but you will then no longer be able to use the digital services.
Pre-registration for the setup and dismantling process
In order to be able to drive onto the grounds for the construction and dismantling of events, the vehicle must be registered in advance. This is necessary in order to control the volume of traffic on the premises, to clarify traffic offences and, if necessary, to eliminate dangers or obstacles in traffic. The legal basis is point (f) of Article 6 (1) GDPR. We offer you pre-registration via the online form on our website to ensure swift and smooth access. Otherwise, pre-registration can also take place at the gate. The data will be deleted six weeks after the respective event.
In order to control the flow of traffic/visitors and for security purposes, the exhibition grounds are under video surveillance, which is indicated accordingly at the entrances. There will be no evaluation for other purposes. The state police also have access to the video surveillance for the performance of their sovereign duties. The legal basis is point (f) of Article 6 (1) GDPR.
Recipients of personal data
Only those recipients that have a compelling need to access your data in accordance with the above-mentioned purposes will be granted access to it. In this context, order processors and other service providers used by us may also receive data. These are companies in the category of IT services, call centre services and telecommunications. We have concluded the legally required contractual regulations with them in accordance with Article 28 GDPR, on purpose limitation, confidentiality and, where necessary, secrecy. Beyond this, we only pass on data if regulations permit or require this or you have consented to this.
Transfer to third country
Depending on your use of Messe Login and the social media platforms, data may be transmitted to recipients in third countries. However, as mentioned above, we will inform you of this in advance. In the context of remote maintenance of standard IT components, it cannot be ruled out in individual cases that an IT service provider from a third country may, in rare cases and to a limited extent, gain access to personal data for troubleshooting purposes. However, data will only be transferred if the third country has been confirmed by the EU Commission as having an adequate level of data protection or has concluded EU standard contractual clauses.
Automated decision-making & Profiling
We do not use automated decision-making or profiling for the listed processing purposes.
Your rights under GDPR
With regard to the personal data concerning you, you have the following rights under the GDPR:
You have the right to obtain confirmation as to whether or not your data are being processed and about how we collect, process and store this data, Article 15 GDPR.
You can demand the rectification of inaccurate data or completion of incorrect or incomplete data, Article 16 GDPR.
According to Article 17 of the GDPR, you have the right to demand the erasure of data, e.g. if the data is no longer required or is being processed unlawfully, if you have withdrawn your consent or declared an objection to the processing. Under certain circumstances, erasure can only take place when there are no longer any legal obligations to archive data.
You can also request the restriction of data processing under the conditions of Article 18 GDPR.
In certain cases, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format. At the same time, you have the right to transfer this data to another controller or, if technically feasible, to have it transferred by us, Article 20 GDPR.
Pursuant to Article 7 (3) GDPR, you may revoke your consent to the processing of your personal data at any time with effect for the future.
Pursuant to Article 21 GDPR, you have the right to object to the processing of your personal data to protect the legitimate interests of us or a third party (point (f) of Article 6 (1) GDPR), unless we can prove compelling reasons for the processing that merit protection.
In addition, you have the right to lodge a complaint pursuant to Article 77 GDPR in conjunction with. § 19 BDSG, you have the right to lodge a complaint with a data protection supervisory authority, such as the Hesse State Data Protection Authority.
The personal data of employees, applicants and service providers is utilised for the purpose of internal communications, support, administration and invoicing.
4. Recipients or categories of recipients to whom the data can be provided
Responsible sales and service partners
Trade fair and exhibition industry associations
Those responsible for processing order data
Exhibitors - always in order to fulfil the purposes under Item 5
Public bodies, but only when legally obligated to do so
5. Legal deadlines for the restriction on use or deletion of data
Data retention regulations
Data needed for the purposes stated in chapter C.2. will be routinely deleted after the expiration of 10 years. Data will be deleted earlier as soon as knowledge of them is no longer needed to carry out the purpose for which they were recorded or the purpose itself is not longer persued.
Right of objection
Apart from the mandatory data storage for the purposes of conducting business, you have the right to demand at any time that your data not be retained for other purposes. If you want your personal data to be blocked, please contact us by e-mail at the following address:
In order to ensure that an objection to the utilisation for advertising purposes of personal data that has been collected can be complied with at all times. It is necessary to continuously maintain all objections in a "restricted list".
6. Transfer of data to the following countries:
|Countries||Purposes of Use||Categories of data|
Subsidiaries and branches at :
|For all purposes stated in chapter C.2.||
All data of all groups of people stated in chapter C.3.
|Sales Partners of Messe Frankfurt||All data of all groups of people stated in chapter C.3., but only the data of persons from the area of representation of the respective Sales Partner|
|Service partners in countries mentioned above||For the performance of a contract or the implementation of precontractual measures||When needed to carry out the respective purpose data of all groups of people stated in chapter C.3.|